Comprehensive Development of an E-Healthcare Platform

healthcare platform development for India

Client

Leading Business House in Mumbai

Key Objectives

Develop a comprehensive cloud-based healthcare platform to cater to the Indian market's B2B and B2C needs.

Enable service providers like doctors, nurses, and diagnostic labs to manage their business functions seamlessly through the platform.

Allow patients to access a full range of healthcare services, including online consultations, lab tests, and in-home care, from any location across India.

Provide corporates with a hassle-free solution to manage employee healthcare services without needing separate hospital or lab tie-ups.

Background

A leading business house in India, known for its diverse portfolio across multiple sectors, sought to innovate in the healthcare space with the launch of My Medi Assistant (MMA), an e-healthcare platform catering to both B2B and B2C sectors.

Challenge

The client required a versatile and scalable platform that could integrate multiple healthcare services and stakeholders under one umbrella. The platform needed to support both B2C and B2B functionalities while ensuring compliance with Indian Medical Association (IMC) guidelines and delivering a seamless user experience across web and mobile platforms.

Why It Mattered

Developing a unified platform for diverse healthcare needs was essential to fill a gap in the Indian market for accessible, comprehensive healthcare solutions. The platform aimed to simplify healthcare service access for patients and streamline management for healthcare providers and enterprises, aligning with the client's strategic vision to innovate in the healthcare industry.

Our Approach

Nebula designed and developed a robust, cloud-based platform named My Medi Assistant (MMA) to address the diverse needs of both individual patients and corporate entities. The platform was built using PHP for the web portal, with native applications developed for Android, iOS, and Windows platforms. The project involved integrating multiple healthcare services, secure payment gateways, and a comprehensive online database to support a wide range of functionalities, from e-consultations to remote patient monitoring.

Strategy

Requirements Gathering: Worked closely with the client to understand the complex requirements of both B2C and B2B users, including service providers and corporate clients. Design & Prototyping: Developed detailed wireframes and prototypes to map out user flows for different stakeholder groups, ensuring an intuitive user experience. Development: Built a scalable and secure platform using PHP for the web portal and native technologies for mobile apps, integrating multiple functionalities such as e-consultancy, appointment scheduling, e-prescriptions, and real-time notifications. Testing: Conducted rigorous testing to ensure compliance with IMC guidelines, platform stability, and seamless integration of all features across web and mobile applications. Deployment: Deployed the platform on AWS cloud servers with SSL certification to ensure data security and scalability. Post-Launch Support: Provided ongoing support to manage updates, scale the platform, and ensure optimal performance.

Nebula's Framework

Platform Scalability: Designed to support thousands of concurrent users and multiple service providers across India. User-Centric Design: Focused on intuitive interfaces for all user types, including patients, doctors, corporate admins, and lab technicians. Comprehensive Healthcare Solutions: Integrated a wide range of healthcare services under a single platform, from online consultations to lab test bookings and in-home care services. Data Security and Compliance: Implemented stringent data security measures and ensured compliance with healthcare regulations. Custom B2B Offerings: Developed tailored solutions for corporate clients to manage employee healthcare seamlessly, including unique pricing plans and the ability to integrate corporate-empaneled doctors.

Results

The My Medi Assistant (MMA) platform successfully launched as a comprehensive e-healthcare solution, enabling seamless access to healthcare services for both individuals and corporates. The platform handled a wide range of healthcare needs, from e-consultations and lab tests to remote patient monitoring and in-home care. With robust scalability and security features, the platform demonstrated Nebula’s capability to manage large-scale, complex projects in the healthcare sector.

Summing Up

Nebula’s development of the My Medi Assistant (MMA) platform effectively showcased our ability to deliver comprehensive, large-scale digital solutions in the healthcare industry. By integrating a diverse range of functionalities and ensuring a seamless user experience across web and mobile platforms, Nebula positioned the platform as an innovative e-healthcare solution in India. While the project scope has since evolved due to strategic business decisions by the client, the platform highlights our expertise in managing complex projects.